[Resolved]  RummyCircle.com — about closed my account without my mistake

Address:Srikakulam, Andhra Pradesh

I have only one account in rummycircle.com since 3 years. U simply closed my account and told me that ur previous account is boddusekhar. How can u say that. Where this account came from while i have only 1 account. I have rs500 in my account. U misjudged somewhere. I send all my proofs also. U r not even reaponding to my mails. Im loosing faith on rummyciecle.com day by day.. Enough is enough. My username - suresh394617. This is my only account i have with u. Check again and reactivate my account. Or send my amount to my bank account asap.
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Mar 22, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Feb 19, 2019
Updated by Suresh394617
Then why dont u solve my problem so far.. u didnt ask any documents and u didnt mention anything . U simply msjudged somewhere and closed my account then capture my honest money. How can I take this... I need my account reopen As soon as Possible. And I want my money back thats it. Useename- suresh394617, mail- konna.[protected]@gmail.com
Feb 19, 2019
Updated by Suresh394617
No..u r not responding. Dont lie.. u respond just once for my 20 emails. I lost my all faith on u. I already submitted all my proofs also.still u r not responding. This is how u treat or react to ur custemers who r feeding ur company. This is not correct. I have mentioned my issue crystel clear ..But u didnt resopnd to me..u didnt resolve my issue. Still i dont know how u closed my account with out my mistake, without asking me or without inform me just by thinking that I have another account . No, I dont have any other account except this user name - suresh394617 .This is absolutely rediculous. I have rs500 in my account. I need my money As soon as possible. Its been 7 days..u r not even consider my pain and anger. I never belive u again. I have only one account with rummycircle.com that is user name- suresh394617 . Mail- konna.[protected]@gmail.com here i am sending u my files again . Check it and activate my account immediatly .

Feb 25, 2019
Updated by Suresh394617
Its been 10 days they r closed my account. Submitted all my proofs to [protected]@rummycircle.com but still i didnot get any reply .. neither they didnot resopvey problem. Simply they robbed my rs599 with out my mistake by thinking of someone as me.. this is rediculous.. Epic cheaters.. Rummycircle.com plz respond. Give my rs 599rs back.
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