[Resolved]  RummyCircle.com — account blocked and my money freeze

Address:Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064., New Delhi, Delhi, 110091
Website:Www.rummycircle.com

Hey sir my name Poonam Singh. I playing the games in rummy circle 4 years. I am platinum player on this site. My user name of this site amarsings23.1st December to 7th December I am deposit and win more money. On 8th December I deposit 5750 deposit krke 12980 withdrawal kiye. I see in the mid Night my withdrawal rejected. I open my rummy circle account and try to withdraw again but they not work and try to deposit and play game so show the game screen -your account are close please contact [protected]@rummycircle .i am mail of this concern. After few hours there agent Raj Kumar boda reply. They are say I play unfair game of his site with user rummy231993 and that's why they close my account and 13000 they are freeze. I reply in mail sir I don't know who is rummy231993 and if you right so send me some proof I am play wrong game. They have no proof to send me .they are freeze my money and not reply my mail. Please sir block there company. They are so many fraud with our customers. Cheat rummy site.
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Feb 15, 2020
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2020
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

We have replied to the ticket id '4040329' on 15th January 2020 at 04:50 pm. We request you to check your email inbox for the same.

Please feel free to write back to us for any further information.

Warm Regards,
RummyCircle Support Team
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    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
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