Rummycircle.com — account blocked, want my money back

 
1 Review
Cherthala, Alappuzha District, Kerala, India
 Sanakan K on Mar 22, 2019
My account has been blocked and it's been a couple of days i'm senting emails to support team. The problem hasn't been solved yet, but support team is kept saying problem is resolved, i need help!

For last withdrawal i used my son's bank account, which unfortunately was linked to another account, that's why it got blocked. Now i need to change that. If i can't access the withdrawal page, how in the world can i change my bank details? Help me

Complaint Status


[Mar 22, 2019] RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
RummyCircle.com Customer Care's response, Mar 22, 2019
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [email protected] with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    60%
    Complaints
    707
    Pending
    25
    Resolved
    416
    location
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    Rummycircle.com - account blocked, want my money back