[Resolved] RummyCircle.com — Account hold | |||||
Iam rahul username smartr0391 and also have a another one smartr039 recently i won 12000 in pool rummy in my smartr0391 account and took a option withdraw but idid a small mistake that is iwas use one bank account in two accounts so rummycircle team was hold my two accounts and saying upload documents iwas do that but it says rejected and the option not working idproof address proof so i dont know what to do exatly iam confuzed i was take option delete my one rummycircle account smartr039 why because rummycircle dosnt accept one bank account for multiple accounts so now iam a single account after this confuzeion iwas send messege to rummycircle team but they are not responding to my mail "HOW CAN I WITHDRAW THE MY 12000 ""plz help me Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Apr 03, 2017 RummyCircle.com Customer Care's response Dear Mohan, Thank you for playing at RummyCircle.com Indias premier online rummy site. Request you to kindly provide us your Own bank statement in order to activate your Rummy Circle account. Please feel free to write back to us for any questions you may have. We will be more than happy to assist you. Warm Regards, Responsible Play Team [protected]@RummyCircle.com Apr 09, 2017 ranjdhan's response Please open casegame
Apr 09, 2017 ranjdhan's response Sjdbndlxnsbnskzbxvmckcnzbvznsjfjdbbxjfmdbvskdnhrdkhdbxusssisdcdhsbdkfhsbejdrgdgagabdffidhegefksowwyuritoeusgvxxxkxbdjsisgsjshssgedkssbssbssdjsjsbdmdkdehjdjdbejehhvfvbhgubdhjvvnkhgzksjdnxnxjdihdbdnxjxjbdndndjmdbdhfkfbabsmckcdhdhdhdkdkbdhdhdhfhchjdkahaxcxhdmdx Verified Support Feb 15, 2019 RummyCircle.com Customer Care's response Dear Player, Thank you for playing at RummyCircle.com India's premier online rummy site. We have understood your concern but like you said that you have 2 accounts. So having 2 accounts is against our policy so we have closed your new account and we have kept your old account active and the balance also transfers in your old account. Please feel free to write back to us with any questions you may have. We will be more than happy to assist you. Warm Regards, Responsible Play Team [protected]@RummyCircle.com | |||||
 2 Comments | |||||
Comments
Ofcourse iwant also upload documents but the optoins not working and rummycircle team is not respond to my mails first i will send you bank details and id proofs in mail plz provide me a valid mail thats all
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
2462
Pending
674
Resolved
1126
P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
View all RummyCircle.com contact information