[Resolved] RummyCircle.com — account is blocked for security reasons please account unblock

supriyo91

Address:

P. O. Box 17640, Malad west, Mumbai, 400064

Dear sir,
I am Supriyo Das my user ID spriyo91. I am genuine player of the Rummycircle.com, My all refared friends Asit Roy, Sathi Das, Biswajit Roy, Sayak Das are genuine person and all original documents submited to Rummycirclec.com and verified kyc sucsecefully but my account is blocked for security reasons. My fault I am use my wife gmail account [protected]@gmail.com and Sathi Das use my gmail account [protected]@gmail.com but sathi912001 user id is open and supriyo91 user ID blocked. My question is two different parson two different user Id two different gmail account two different phone Sathi Das(lenovo Eluga 700) Supriyo Das(Gionee A 1 light) two different kyc but my account is blocked. My account balance Rs 1788 I am not withdraw this money.
Please sir, my account unblocked and play with cash games and transactions

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Mar 22, 2019

Complaint marked as Resolved

Dear sir, I am Supriyo Das my user ID spriyo91. I am genuine player of the Rummycircle.com, My all refared friends Asit Roy, Sathi Das, Biswajit Roy, Sayak Das are genuine person and all original documents submited to Rummycirclec.com and verified kyc sucsecefully but my account is blocked for security reasons. My fault I am use my wife gmail account [email protected] and Sathi Das use my gmail account [email protected] but sathi912001 user id is open and supriyo91 user ID blocked. My question is two different parson two different user Id two different gmail account two different phone Sathi Das(lenovo Eluga 700) Supriyo Das(Gionee A 1 light) two different kyc but my account is blocked. My account balance Rs 1788 I am not withdraw this money. Please sir, my account unblocked and play with cash games and transactions

RummyCircle.com customer support has been notified about the posted complaint.

Mar 23, 2019

Updated by supriyo91 Dear sir,
I am Supriyo Das my user ID supriyo91 my account is blocked for security reasons. Fairplay team submit to Pan Card ID proof verification previous mail. I requested to you that I can't submit to ID proof and pan card verification, My kyc under review. How to submit my pan card? Please help me and my account unblocked and play with cash games and transactions .

Verified Support

Mar 24, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

Mar 24, 2019

Updated by supriyo91 Dear sir,
Please solve my problem I am mail by mail but no solve my problems, please sir I am requested to you I can't submit to Pan Card upload ID proof verification. My kyc verification is under review. My Pan card number is BSLPD1322G
https://www.rummycircle.com/player/account/profile.html no submited documents this site.
My account is blocked for security reasons please account unblock and continue to play cash game and transaction