[Resolved] RummyCircle.com — amount added from my sbi account to rummy circle account but not credited into my rummy circle account

Kiran Kumar Mylavarapu

from Hyderabad, Telangana

Address:

Krishna, Andhra Pradesh, 531333

I named m. Kiran kumar with user id :kiran_5555 on date[protected] i have added 500/- rs from my sbi account to rummy circle account the problem is amount debited from my sbi but not credited in my rummy circle accont thier is no money in my account to play.
Igafmvpme6 reference id for 500/ — on date[protected]. Please refer and send my 500/ — back to my sbi account or rummy circle account.

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Apr 5, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2019

RummyCircle.com Customer Care's response Dear Kirankumar,

Greetings from RummyCircle!

With reference to your email, we would like to let you know that the amount of Rs.500 with order id YLCE1RPPPH( IGAFMVPME6) has been credited to your account today at 09:32 and you can check the same in 'View Transactions' in 'My Account' section.

We apologize for you had to wait for the amount to be credited to your RummyCircle Account.

Please feel free to contact us for any further assistance, we would be glad to help you out with it.

Thank you for playing at Rummycircle.com!

Warm Regards,
RummyCircle Support