[Resolved]  RummyCircle.com — blocked account

My account is blocked because of my fault but but i want to rectify this so so i give many queries to the respective department but they are not understand my problem and some other way they are treating as a in every time mislead my problem. I want to rectify my fault. My fault is that the bank details given in the my account it is also registered in another account so so i want to to upload my bank details to rectify the fault done by me. Because of locked account i can do nothing in the respective system i also attached some pictures that shows i am really in problem and my money is also struck in that app which is not a less amount for me
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Apr 25, 2020
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2020
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Complaint comments 

Comments

I tried to click on the kyc verification option it doesn't respond so how can I upload correct I'd will you please check it and provide not verified option then only I Access to upload another I'd so please give the correct information about it .my ticket id is 4629309

Kindly deactived my phn no from Rummycircle.com. always time sms so irritating to me so disturbing, phone is [protected]
Laimayum Rakesh's reply, Mar 18, 2020
delete my no from Rummy circle, Recieving mobile is 9774112237
Hlo sir my KYC verification is blocked because I have given my same KYC documents which I already registered in my another rummy circle account I want to withdraw my cash immediately give me a solution other wise tell me how to close my rummy circle account immediately . immediately respond my question

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