[Resolved]  RummyCircle.com — captured money and not replying to my mails

Website:Rummycircle.com

Sir I want to file complain against rummy circle website my rummy circle username is (chetu8889) I have won around 36000 RS in a rummy tournament on 7 January. First they deducted around 10500 RS TDs and till know I haven't received any TDs receipt.They only send me RS 20000 . And they have captured my 5000 RS saying that your 3 refered freind are not genuine and till date I have only refered 3 friends . And I have proof of their genuineness where should I go to get this money please help me they are not replying to my mails and till date I haven't received the TDs receipt that they deducted.
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Mar 17, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

We would like to inform you that we have already reversed your referral bonus back to your rummy account. If you need any further help, We request you to please email us on [protected]@rummycircle.com from your register email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

We would like to inform you that we have already reversed your referral bonus back to your rummy account. If you need any further help, We request you to please email us on [protected]@rummycircle.com from your register email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com
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