[Resolved] RummyCircle.com — cash withdrawal issue at rummycircle

t ashok

from Delhi, Delhi

Address:

Khammam, Andhra Pradesh, 507003

Sir,

i have account balance in rummy circle but i am unable to withdraw cash from web site in this regard so many times i have requested still pending with them not responding properly

what ever may be my account balance with them so they need to refund my money

I am requesting so many times to rummy circle people there is no proper
answer from them then only we are came here

kindly take proper action and resolve the issue at the earliest

my user ID-tashok2009
Gmai [protected]@gmail.com

Note:- attached correspondence for your information please

+14 photos

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Jul 7, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

RummyCircle.com Customer Care's response Dear Ashok,

Greetings from RummyCircle!

We would like to inform you that as Aadhar card is a mandatory address proof, which we see that it belongs to Telangana state and hence we are not authorized to process the withdrawals either refund the amount to your bank account.

We appreciate your patience and understanding

Warm Regards,
RummyCircle Support Team