[Resolved] RummyCircle.com — cash withdrawal issue at rummycircle
Tt ashok on Jun 5, 2019
i have account balance in rummy circle but i am unable to withdraw cash from web site in this regard so many times i have requested still pending with them not responding properly
what ever may be my account balance with them so they need to refund my money
I am requesting so many times to rummy circle people there is no proper
answer from them then only we are came here
kindly take proper action and resolve the issue at the earliest
my user ID-tashok2009
Note:- attached correspondence for your information please
Complaint marked as Resolved Jul 7, 2019
[Jun 05, 2019] RummyCircle.com customer support has been notified about the posted complaint.
Verified SupportRummyCircle.com Customer Care's response Jun 06, 2019
Greetings from RummyCircle!
We would like to inform you that as Aadhar card is a mandatory address proof, which we see that it belongs to Telangana state and hence we are not authorized to process the withdrawals either refund the amount to your bank account.
We appreciate your patience and understanding
RummyCircle Support Team
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