[Resolved] RummyCircle.com — changing date and name

Sanjay kiran

from Mumbai, Maharashtra

Address:

No:10 ponniyamman kovil 1st Street, Chennai, Tamil Nadu, 600119

I have entered my personal information before with my pet name previously. The name entered before is different from my account holder name. So i tried to withdraw amount through online transfer using the options provided. The name has been mismatched with the bank account id proof. I need to update the personal information to withdraw amount. I must know that whether it is safe to upload id proof including account number details. There are many scams going around.. There are easy way to deposit amount to play rummy through online transfer.. But why there are so many steps to withdraw amount.. Clarify shortly as soon as possible

Email i'd - [protected]@gmail.com
Dob[protected] want to change[protected]
Name - sobi hhh to change somanathan
Player i'd - somanathan44

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Oct 27, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2019

RummyCircle.com Customer Care's response Dear Player,

We would like to inform you that the personal details are already changed in your RummyCircle account. We request you to check and if any further query, kindly contact our support team directly at [protected]@rummycircle.com with your registered email id & player details.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within 3hours.

Warm Regards,
RummyCircle Support Team