[Resolved] RummyCircle.com — fair player

Rohit234rk

from Delhi, Delhi

Address:	New Delhi, Delhi, 110091
Website:	Www.rummycircle.com

Dear consumers complaints team. I am play rummy 2 year on rummy circle site. I win and loss money on this site past two years. Now i archive the final level club platinum elite club member. 10-11 before i go the tour of himachal and play rummy on my friends mobile now couple of days i see my account are open other site they are showing on my screen. I am complaint about this to rummy circle. They are close my account to check the problem. They are blocked my account permanently. I ask her why they are block my account so they are say me i am play unfair games with 2 user. I am say i don't play any game. My account are hacked but they are not response i say am not person if i wrong my account block 2-3 weeks not 2 years ago i deposit 2-3 lakhs on this site. They are not unblock my account please reopen my account on there site.

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Mar 18, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

We would request you to kindly help us with the username of your account for us to serve you better.

We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fairplay Team
[protected]@RummyCircle.com

Mar 02, 2019

Updated by Rohit234rk My user name - 234rk
Email id - [protected]@gmail.com