RummyCircle.com — false advertising to lure

Adnabeig

Website:

www.my11circle.com

I added the 3300 as an offer on the screenshot to get 990 bonus which is 30%. I serached for the information on their website for bonus amount credit and expire policy but did not get any. Clicked on the offer link to see the details of how it will work but there wasn't any information other than this. When i got the bonus amount it is showing as unreleased bonus with just a expiry of 2 days. I contacted their suport and after that i was able to know how the bonus will work with no information on the website about how it works and with only 2 days of expire. To get this bonus you have to spend 9900 on their app in just 2 days to get it which is fraud as in 2 days there is no way to get that amount and that is totally incorrect information and fraud. The support stops replying after they do not have answer to their false advertisement or scam ideas. Tried to solve it with those guys but it did not helped they do not help with that. It has been the thing in past as well where the reveal how to use it and end date after the offer is taken not before that and only with such short expiry. Will take all the possible to stop them for scamming other people in future.

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RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

Jan 27, 2020

Updated by Adnabeig Already done that after the initial response they do not reply at all. My issue was why give just 2 days to release the bonus amount of 990 for 26 jan offer and to get that you have to play for 9900 in just 2 days. Hoe does that seem fair at all and just in case if it does to you why there is no information provided about this that there will only be 2 days for it to expire. This is totally false and incorrect advertising by not displaying the correct information and only getting to know the expiry date after the offer is taken.

Jan 28, 2020

Updated by Adnabeig Still I haven't heard anything fro my 11 circle about the half information they give about the promotion. That is why I have to bring this matter here.

Jan 28, 2020

Updated by Adnabeig Does anyone on this portal even take a note or not?