RummyCircle.com — how much time should be taken under investigation

Address:520008

Respected sir
I with draw amount at 29/11/2019 but that time the amount get back my rummy circle account. Rummy circle team sending the msg u r account is under investigation will get back in 48 hours but still i am not get any information you r rummy circle. I send mail not responding i call my registered mobile no but rummy circle cutmer care not cannacatinge my call. Please respond me how much time should be taken under investigation.
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RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Dec 05, 2019
Updated by raju vasu
Sir u Rummy circle not responding i sending everything thing. User id and withdraw amount phots . He was only sending one msg below . Please slow my problem.

Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Please note that the query/issue raised has been answered in the previous mail with request number <3797249 >. Kindly refer the same for information on your query.

Regards
Fairplay Team
[protected]@RummyCircle

Complaint comments 

Comments

My account mugil124549 was not responding cash Rummy please help me

Some one as use my mobile number so pls remove the my number and my number as attachment to bank accounts and lisence pancard and adhar sir I'm not happy this kind of track so plz do that imediatly thanking u

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