[Resolved] Rummycircle.com — I can't play cash games
Rummy circle site is suddenly stoped my cash play games .they replied to me.u violation of colluding games but I didn't run fraud games why did closed cash play games.rummy circle site is run cheating to customers please take a action to rummycircle.I have a 504 inr money in my rummycircle account.please transfer money to account urgently if u not send I will serious action to ur site.
Complaint marked as Resolved Feb 28, 2017
[Jan 27, 2017] RummyCircle.com customer support has been notified about the posted complaint.
Verified SupportRummyCircle.com Customer Care's response, Jan 28, 2017
It is detected that there was an attempt on your part, to gain unfair advantage by colluding with other player " santhosh1428 " on the Pool/Points Rummy tournaments.
Please note RummyCircle.com is committed to provide and maintain a fair playing environment to all it's players. As a responsible company it is our duty to ensure that any activity that may be in violation is verified and stopped.
Hence, as a security measure your RummyCircle account would be kept on hold until further investigation. Click on the link to upload your ID & Address proof: https://www.rummycircle.com/player/account/idverification/viewDocuments.html
Once the document is received and verified, we will notify you about the account status.
Further to this if you require any clarification you may reply to this mail.
*For ID proof: PAN Card or Driving License or Passport
**For Address Proof : Driving License or Passport or Utility bill on your name
Note: The copy of the ID proof can be taken either by scanning the document via a scanner or an image capture through your mobile phone or any other image capturing device. Kindly ensure that your details in the image/scan is clearly readable to us in order to easily establish and validate your identity.
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