[Resolved]  RummyCircle.com — I can't play cash games

Jan 28, 2017

RummyCircle.com Customer Care's response Dear Vishnu,

It is detected that there was an attempt on your part, to gain unfair advantage by colluding with other player " santhosh1428 " on the Pool/Points Rummy tournaments.

Please note RummyCircle.com is committed to provide and maintain a fair playing environment to all it's players. As a responsible company it is our duty to ensure that any activity that may be in violation is verified and stopped.

Hence, as a security measure your RummyCircle account would be kept on hold until further investigation. Click on the link to upload your ID & Address proof: https://www.rummycircle.com/player/account/idverification/viewDocuments.html

Once the document is received and verified, we will notify you about the account status.

Further to this if you require any clarification you may reply to this mail.

Regards
Fairplay Team
[protected]@RummyCircle.com

*For ID proof: PAN Card or Driving License or Passport

**For Address Proof : Driving License or Passport or Utility bill on your name

Note: The copy of the ID proof can be taken either by scanning the document via a scanner or an image capture through your mobile phone or any other image capturing device. Kindly ensure that your details in the image/scan is clearly readable to us in order to easily establish and validate your identity.