[Resolved]  RummyCircle.com — I opened a new account for first time and it got closed

I opened a new account and it got closed without telling me the reason

I added cash of 2000 in my user id prabavathy19 and it got closed

Now how will I get my money back I dint even play a single game sir. I need my money back [protected]@rummycircle.com don't reply to emails.. sir please take severe action against this fraud company.

I want a proper solution.. worst customer service response from rummycircle
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Jul 21, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Jun 21, 2019
Updated by pravathy1987
No this is a lie they don't understand the issue at all
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Pls open my account I want now playing pls

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