[Resolved] RummyCircle.com — I'm complaining about my withdrawable money.

Yaghnamahesh

from Bengaluru, Karnataka

Address:

Mumbai, Mumbai City, Maharashtra

I have created an rummycircle account recently. After getting the confirmation about documents, i started loading of amount and started playing cash games.

After two days, they blocked my account and stating that my account does not meet the age requirements. I dropped a mail to them by asking as if the documents didn't meet the requirements, why did you accepted to load the amount and to play the cash games?

For that mail, there was no proper reply.in my account, i have 11, 000 rupees. They are neither allowing me to withdraw and nor send the amount to my account.

I am ready to raise a complaint against to rummycircle in criminal court.

My account name in rummycircle: whymahesh.

Was this information helpful?

No (0)

Yes (0)

May 10, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

Apr 08, 2019

Updated by Yaghnamahesh I dropped a mail to [protected]@rummycircle.com at 7:43 PM now it is 11:05 PM. Yet, I didn't receive at least reply also. This is the best example to prove how irresponsible they are and how they are cheating the customers.

Apr 10, 2019

Updated by Yaghnamahesh Still, I am fighting with rummycircle team. Those people have not been providing proper and particular reason for closing of my account.

So, consumer complaints team please help me out to resolve my issue by providing further steps to follow if any. Otherwise I will go with criminal court by filing a complaint against to the rummycircle.