[Resolved] RummyCircle.com — my account being closed without notice.

Naga Bharat

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra
Website:	www.rummycircle.com

Answer me why my account is being closed without notice? What's wrong i have done to suspend? I haven't played any false games in the entire period of my time with rummy circle.

I came to know about this when couple of withdrawls being cancelled and reverted to my real chips account. I am unable to contact customer care over the phone, even though i am a platinum player.

As of now, i haven't heard anything from rummycircle either by mail or call. The only response that i got from fairplay (After i have sent the mail on this), is that my account is being under inspection and the update will be provided once its done. I have more than 20000 real chips in my account.

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Jan 15, 2018

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

RummyCircle.com Customer Care's response Dear Player,

We request you to write us an email to [protected]@RummyCircle.com.

Your query will be resolved as soon as possible.

Regards,
Fair Play Team
[protected]@RummyCircle.com

Dec 17, 2017

Updated by Naga Bharat I have already mailed to [protected]@rummycircle.com regarding this about 3 times. The only reply that I got from you is "your account is under investigation and will be notified with the status once done". Even after that I have sent couple of mails stating that how much time it will be taken, but no one is responding. For your information, I am mentioning my complaint number : 480052 that I received over the mail. Now its your response to give an update on this.

Verified Support

Feb 14, 2019

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Comments

Ismailraja

from Guntur, Andhra Pradesh

[protected]@gmail.com rummy account is closed please open my account with 1170/-balence money from my account

Naga Bharat

from Bengaluru, Karnataka

I have already mailed to [protected]@rummycircle.com regarding this about 3 times. The only reply that I got from you is "your account is under investigation and will be notified with the status once done". Even after that I have sent couple of mails stating that how much time it will be taken, but no one is responding. For your information, I am mentioning my complaint number : 480052 that I received over the mail. Now its your response to give an update on this.

Ismailraja

from Guntur, Andhra Pradesh

Hi. Sir my rummy account is closed with 1170/-balence plz open my account my email ID [protected]@gmail.com my luck documents or submeeted in rummy circle account my phone number is [protected] plz open my account and playing anjoy

Laxman Rao Bantupalli

from Mavelikara, Kerala

Anna na game open avvatamladu, game adudamante, please customer support ani [protected]@rummycircle.com lo more details ani vasthundi

harinara1902

from Mumbai, Maharashtra

Sir my mailid is vinay.[protected]@gmail.com number [protected] my rummy
circle online cash game is not opening on my mail I'd I have money in
this account please rectify my problem to play rummy circle online
cash game reply me sir thanking you my user name is vinaymakam
please reset my account to continue online rummy I have balance in my
account mail id vinay.[protected]@gmail.com reply me as early as possible
please reset my account to play this online game rummy circle online
cash game thanking you sir...

harinara1902

from Mumbai, Maharashtra

Sir my mailid is [protected]@gmail.com number [protected] my rummy
circle online cash game is not opening on my mail I'd I have money in
this account please rectify my problem to play rummy circle online
cash game reply me sir thanking you my user name is harinara1902
please reset my account to continue online rummy I have balance in my
account mail id [protected]@gmail.com reply me as early as possible
please reset my account to play this online game rummy circle online
cash game thanking you sir...