[Resolved]  RummyCircle.com — my account closed can't withdraw cash it says some security reasons

Address:West Godavari, Andhra Pradesh, 534001
Website:Rummy circle

Sir,
My name is prabhu kumar i'd: winner 9362
I play rummy circle game regularly but my account not adding cash games and my account is closed it says some security reasons my proof aadhar card also submitted so please solve my problem this is 2nd time i'm giving complaint so please solve my problem as possible it soon
My id is winner 9362
Thank you sir.
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Mar 23, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
RummyCircle.com Customer Care's response
Dear Prabhu,

We understand your concern.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < winner9362 > and transferred the available balance to < eastern9734 > .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
RummyCircle.com
Complaint comments 

Comments

Sir,
My i'd: ashagottapu1
I play rummy circle game regularly but my account not adding cash games and my account is closed it says some security reasons my proof aadhar card also submitted so please solve my problem this is 2nd time i'm giving complaint so please solve my problem as possible it soon
My id is ashagottapu1

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