[Resolved] RummyCircle.com — my account is blocked and didn't back my money I have withdrawn. | |||||
Hi, I have withdrawn an amount of 10, 650 from my rummy circle account and i have got a message that your transaction is cancelled. After some time i got a alert that the money is reverse and after time account is blocked though i played fair. Its been 15 days since this happened and i did not get my money and i am dropping a mail daily and their isn't any reply from rummy circle support team. Please help me in getting back my money back in my rummy account. User name: buddharavi Email - [protected]@gmail.com Was this information helpful? | |||||
Aug 19, 2017 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Jul 19, 2017 RummyCircle.com Customer Care's response Dear Harsha, We have observed the collusion related fraud (wherein the players exchange cards and win the game unfairly) multiple times in your account. Hence we had to close your account (Login ID-buddhagandhi) permanently. On 14th May 2017, similar fraud was detected and subsequently your account was blocked and then reopened after a warning. However, the fraud was again observed, due to which we had to close your account. We did send you an email on 5th July 2017 and informed that you have violated the terms of service of RummyCircle. As per the process, due to the repeated violation of terms of services, we had captured the funds from your account. Funds were refunded back to the players who had dumped these in your account. Remaining amount of Rs 616.75 has already been sent to you. Please review our email, sent to your personal email ID (from our customer support team) for further information. Regards, Fairplay team. Jul 20, 2017 m.san0306's response Pls sir my amount 500rups my another account transfer my account name [protected]@gmail.com and user name sangayathri Verified Support Feb 15, 2019 RummyCircle.com Customer Care's response Dear Harsha, We have observed the collusion related fraud (wherein the players exchange cards and win the game unfairly) multiple times in your account. Hence we had to close your account (Login ID-buddhagandhi) permanently. On 14th May 2017, similar fraud was detected and subsequently your account was blocked and then reopened after a warning. However, the fraud was again observed, due to which we had to close your account. We did send you an email on 5th July 2017 and informed that you have violated the terms of service of RummyCircle. As per the process, due to the repeated violation of terms of services, we had captured the funds from your account. Funds were refunded back to the players who had dumped these in your account. Remaining amount of Rs 616.75 has already been sent to you. Please review our email, sent to your personal email ID (from our customer support team) for further information. Regards, Fairplay team. | |||||
 4 Comments | |||||
Comments
Hi, hello sir my account is closed and my 500 rupees not credit my bank account pls my amount my another account transfer amount 500 pls transfer my another account email name [protected]@gmail.com user name sangayathri
Reply
My account is Bhuvana 2740 My account is closed and not play games with me in cash play plz help me sir .and withdraw also not opening plz check my account sir.
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