[Resolved]  RummyCircle.com — my account was closed for no reason

Address:530008

Sir,
We have recently submitted Aadhar documents for KYC verification for processing a withdrawal of Rs. 350. When I logged in the app today and tried to join a free tournament, I received a notification informing that my account was closed for security reasons..May I know what happened with my account? The balance which was Rs.400.91 before the date of withdrawal request was also not being shown. The gender is also being shown as Male which should be Female..Please resolve this issue asap..Following are my account details..

User Name : dumbu3133
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Jul 8, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Jun 19, 2019
Updated by Asha Latha Devarakonda
I did not receive the amount of Rs 350 which I've withdrawn from the account which was deleted..
Complaint comments 

Comments

Mera account chalu kare Mera account kaise band Kiya jata hai kripya meri madad kare.

Rajsthani Raj Rajyora's reply, Jun 11, 2019
Mere transaction bandh hai kaise chalu kare
Sir my rummy circle game kyc pro[censored]pload in my account in time 24 to 48 hours verification now, but time is over my rummy circle kyc delay, please help me, my rummy circle account account number [protected]

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