RummyCircle.com — not able to play and i have 10142 rupees in rummy wallet and they locked my account

pulsar2112

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

My sel[censored]dhaya kumar... This is my rummy circle username 'pulsar2112'. They locked my account. I am having 10142 rupees on my rummy wallet. I already make more than three withdrawls worth 5000, 2800, 10000, but this time they locked due to some issues i dont know why... Please help me to get that money from rummy wallet to my bank account...
Thankingly,
Udhaya kumar s

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RummyCircle.com customer support has been notified about the posted complaint.

Nov 22, 2019

Updated by pulsar2112 what is the status of my complaint

Verified Support

Nov 22, 2019

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle!

Please contact our fairplay team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team

Nov 22, 2019

Updated by pulsar2112 i ve sent so many emails but they not response...

Nov 25, 2019

Updated by pulsar2112 still, the issue is not cleared...