RummyCircle.com — not able to play and make withdraw the rummy wallet amount, they not responding my emails too

Address:2, 24, 2nd cross street,, jb estate, avadi., Chennai, Tamil Nadu, 600054

Mysel[censored]dhaya kumar am playing rummy since october month. I deposit more than 5000 rupees and i withdraw nearly up to 10000 rupees. What the problem is? I have 10152 rupees on my rummy wallet i make a withdraw procees on[protected] but they reject the process on[protected]. As a same day i mailed to support team why you people reject the withdraw process. They said wait for 48 to 72 hrs we will investigate and reply. After 72 hr i mailed to support team they are not responding my emails. I ve sent more than 20 emails still i didnt a get a single email from support team side. Please help to me clear the issue.in rummy wallet i have 10152 rupees... I ve attached the image below this text... You are my last hope please help me...
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RummyCircle.com customer support has been notified about the posted complaint.
Nov 27, 2019
Updated by satyiz
I never get a single email from support team
Nov 28, 2019
Updated by satyiz
Please solve this issue... Please help me
Verified Support
Nov 28, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com / [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Nov 28, 2019
Updated by satyiz
check this image... they dont send a single email from nov 25... they try to off this issue... please clear this...

Nov 30, 2019
Updated by satyiz
Still they not clear this problem
Dec 07, 2019
Updated by satyiz
Still the problem not clear
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My account name yellayya8363

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