[Resolved] RummyCircle.com — not responding to my mails

raanyam

from Chirala, Andhra Pradesh

Address:

533464

Dear sir/ madam,

I have been playing rummy circle since long time. When i lose money i request them to close my account to keep myself from control. But when i want to play again i am opening new account and uploading my id for kyc purpose. But recently they allowed me to open account and i deposited around 20, 000 rupees. While playing i lost my money and somehow i regained my money and requested for withdrawal.

Now they are not updating my id for kyc and not giving any response to my mails.

I am herewith attaching the proofs.

Please do me the needful.

Thanks

Ravi kumar

+3 photos

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Jun 2, 2018

Complaint marked as Resolved

Actually it has been resolved luckily because the step i have taken. I have requested for withdrawal of the money I got in my account before they close my rummy circle account. Otherwise they would have captured my money as they closed my account and never responded to my mails.

RummyCircle.com customer support has been notified about the posted complaint.

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Comments

Deva Dass

from Kurinjippadi, Tamil Nadu

I entered the pincode 604407 but its telling that its not valid if its correct send us the mail

vignesh89302

from Chidambaram, Tamil Nadu

I have placed my withdrawal of 75000 rs in rummycircle but they asking me income proof which is unwanted..

Please i have lost more than lakhs in rummycircle now when we win they r doing like this. I will die if they dont process my request today