[Resolved] RummyCircle.com — Please check the my game | |||||
My name is m. Divakar. Iam the regular player of rummy circle last four days iam not played the game. At the time of opening of the game " the game is not logged with jurisdiction you are not played cash on games. So kindly i request you please allow me to continue with the game. My registered contact number in this game is [protected] Thanking you sir... Was this information helpful? | |||||
Mar 21, 2019 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Jun 20, 2017 Prabha Darling's response You logged from in jurisdiction you do not allowed the play on cash games
Verified Support Feb 15, 2019 RummyCircle.com Customer Care's response Dear Player, Greetings from Rummy Circle!! We understand that you are facing issues while trying to play cash games or adding cash although you are not playing from restricted jurisdictions. We have some good news for you!! Just follow the below steps to continue enjoying uninterrupted- awesome game playing experiences with us!! 1) Desktop – If you are playing from your desktop or laptop, please ensure to click on “Allow Access” if you come across the below pop-up screen. If you have cancelled or clicked on [x], on the above window, please click on “I Confirm “on the next pop-up window as shown below: Click on “Allow Access” on the next pop-up window as shown below: Don’t click on [x]. If by mistake, you have clicked on “block or deny” on the previous windows, you will see the below pop-up window: Just click on “click here to know more” and follow the steps mentioned. Please note, you can also check your current location as shown below under My Accounts > Profile: 2) From Mobile (chrome browser only): m.rummycircle.com Follow the same steps as mentioned above for all the pop-up windows: 3) Mobile Application – APK All you need to do is uninstall the current version of the APP( delete the APK file as well which will be stored in the download folder) and download our latest version from here. Or you can also give a miss call on [protected] and install the APP from the link provided in the SMS. The new version of APP has Geo Location enabled in which your current location will be tracked. Once you have downloaded or upgraded to our latest version, you will be asked to turn on the location in your android mobile. 1) Please ensure to turn on your location(GPS) by clicking OK, please see below for clear understanding: OR 2) If you are not getting the above message and /or still unable to play cash games, ensure to switch on the location (GPS) manually as indicated below: If you face any difficulties or you need any other information, please do reach out to us at [protected]@rummycircle.com. Appreciate your kind co-operation and patience. Warm Regards, RummyCircle Team RummyCircle Support | |||||
 4 Comments | |||||
Comments
Do not play cash games.my rummy game is stopped. Please solve the problem
Please provide me toplay cash games sir
Dear sir.
I requested to you. Kindly check my mobile no. My mobile no is [protected] . I do not registered my mobile no to any rummy circle account. Today I sign up the rummy circle account. But I can not verify my mobile no. There is showing already registered.
So please help me for my issue.
I requested to you. Kindly check my mobile no. My mobile no is [protected] . I do not registered my mobile no to any rummy circle account. Today I sign up the rummy circle account. But I can not verify my mobile no. There is showing already registered.
So please help me for my issue.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
2462
Pending
675
Resolved
1125
P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
View all RummyCircle.com contact information
I can't play cash rummy on rummycircle.com because of some massage are notice "you are log in from Jurisdiction" please help me what can i do now please contact me and email me : [protected]@gmail.com; No.: [protected] how to solve this problem... thanks