[Resolved] Rummycircle.com — Problem with the withdrawal
Seri Lingampally, Andhra Pradesh, India
Hi Rummy Circle Team,
my name is kalyan chakravarthy, my rummy circle user id is "mjfan",
previously i used to play with different user id "kituchitty", i forgot the login credentials and was unable to access my account, so i have created a new account with user id "mjfan",
i have submitted(uploaded) my pan card copy as well
Now, the problem is i am unable to withdraw the cash, it is saying something account merge so and so,
so, please help me on this, please help me withdrawing my money.
Complaint marked as Resolved Mar 17, 2019
[May 01, 2016] RummyCircle.com customer support has been notified about the posted complaint.
nagaraj51518's response, Mar 04, 2016
My account is not opens,
Its comes in u r account is closed
Verified SupportRummyCircle.com Customer Care's response, Feb 14, 2019
Thank you for playing on RummyCircle.com – India’s premier online rummy site.
Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.
Hence, we have closed <mjfan > and transferred the available balance to < kituchitty > .
Fair Play Team
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