[Resolved] RummyCircle.com — Special jumbo tournament

Ravikumar Maringanti

from Hyderabad, Telangana

Address:	Nalgonda, Andhra Pradesh, 508213
Website:	www.Rummycircle.com

Hello sir,
This is ravikumar and my userid marin. Ra7264 nd i played special jumbo tournment nd i cleared first round nd i qulaified for second round... And im waiting for second round. It shown second round will start in 8 mins... Suddenly aftr few mins the time changed and it is showing "please wait, the next round will start in 3 hours 35 minutes :47 sec"
Is there any techinical problem or tournment closed r any other problem... Im still waiting for second round will it start second round or not... Reply me immediately

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Apr 3, 2017

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Mar 02, 2017

Updated by Ravikumar Maringanti Already i qualified for second round.. If the tournment or any techinical issue if game will close..Ill pakka raise a complaint about this issue...

Verified Support

Mar 02, 2017

RummyCircle.com Customer Care's response Dear Ravi,

Good Evening!

We completely understand your concern regarding the new change which was implemented in the Jumbo tournaments. Based on few feedbacks which we received from our players and keeping technical issues in mind, we have implemented this new campaign.

We know how much you love your Jumbo winnings! Which is why, this time we’re bringing a little change in the good old Jumbo. We’re adding a break in the tournament after you’re done playing round 1, and then holding your winnings of r 50, 000 for you. You can resume playing once you are back.

For more information refer below link:

https://www.rummycircle.com/promotions/jumbo-with-a-break.html

We hope this helps.

Please feel free to reach us if you have any further questions or clarifications.

Regards,
Rummy Circle Support.