[Resolved] RummyCircle.com — unable to play game in rummy circle and also unable to withdraw the amount | |||
Hi i am santh I have rs 1200 in my rummy circle account. I have withdrawal my amount from rummy circle and transferred it to my bank account after 3 days, the process was cancelled and again the amount was added to the rummy circle account After that unable to play game in rummy circle and also unable to withdrawal the amount Please sort out the issue. I am santh my username skrs1600 my mobile number User id:skrs1600 Name: santhakumar`e Acc no: [protected] Indian bank, koovathur. Ifs code: idib000k105 Cell: [protected] Thanks Santhu Was this information helpful? | |||
Aug 31, 2017 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 RummyCircle.com Customer Care's response Dear Player, As stated in our previous email communication, the name on the KYC document (Aadhar Card) that you had uploaded on our website does not match to the name registered on our systems. Thus, as per the policy we were unable to process your documents. I shall also confirm that your Rs 1235 are safe in your RummyCirlce account. Should you wish to withdraw this, we would request you to forward us the following: 1) Bank account evidence in the form of Bank Account statement 2) KYC document, having the name as given on the bank account statement. We shall then release the withdrawal proceeds accordingly and also update the name as given on the documents. Should you have any further queries, please write to us at [protected]@RummyCircle.com. Regards, Fairplay team. [protected]@RummyCircle.com. Verified Support Feb 15, 2019 RummyCircle.com Customer Care's response Dear Player, Thank you for providing us the requested documents. I confirm that your RummyCircle account ( skrs1600 ) is now validated. We thank you for your time and appreciate your support in helping us provide and maintain a fair and secure playing environment. Please feel free to write back to us for any further information Regards, Fair Play Team [protected]@RummyCircle.com | |||
6 Comments | |||
Comments
Hello, sir, my account closed 500rups not credit my bank account k and my another account transfer amount 500rups but already 300 rups transfer my another account success but bending amount pls transfer my another account pls my another account name I'd [protected]@gmail.com. username sangayathri pls transfer sir. Thank you
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You have logged in from a jurisdiction which we do not accept deposits from. If you want more information, please email our Customer Support Team at [protected]@RummyCircle.com.
Hi recently i am registered in rummy circle.com via Facebook account . And from 2 days i played rummy but today my account is not opening if i login via Facebook it shows account has been closed for further information contact at [protected]@rummy.com. so what will I do
Sir i dont have any bank account but i want to withdraw money.what to do.how can i transper money.what can i do.can i change the profile name or how to change bank account name please.
Tournament free club games not showing before 1month this issue accoured... please retified quickly ...this is my username : aravindanptk
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