[Resolved]  RummyCircle.com — winnings amount was taken by rummycircle and cheated me.

Address:st colony 10 ward, sivapuram, Andrapradesh, 521190

Dear sir/madam
I am b mahesh kumar online player of rummycircle, my email id is
Sanhosh. [protected]@gmail.com.
Last month of agust 2019 i played so many tables in rummycircle online game, i won the amount of 50896/- rupees promptly.
But rummycirle people unexpectedly my account was blocked and taken my money on 21st agust and at the same time my account also blocked.
I have been sent many miails on this issue but they are not responding, on 21st agust they said to me your account is under investigation but my account was everything is cleared with kyc documentation. Still i agrred wat they said but again on 23rd agust a send a mail this time they said to me your issue was closed.
But my amount was not released and my account also not opened, afterthat every two days i have been sent many mails but they are not responding.
Today also i send a mail to rummycicrle againa they said to me your account is under investigation but i am sure that my account is abo[censored]ly genuine and cleared.
Rummycircle people cheted me, so please consider this compliant and do the needful as soon as possible
Thanking you sir,
B mahesh kumar.
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Oct 10, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Complaint comments 

Comments

Till now i didn't get the any usefull information from your side.i mailed many times but you didn't respond about my account what's the problem with you for active my rummy circle give me a chance for re active my rummy circle account

Thank you
Srikanth
Hello sir my mobile is lost and my register mail id is not working how to open my rummy account my account is deebak9975 please help me sir
I am not play casa game and withdrawal not open please help

Hi sir... My id verification not completed... How many times telling... But response... Plz cheak my id... My. First Username. [protected]@gmail.com Plz close this ID KYC . My New ID Username . [protected]@gmail.com Plz Activate KYC verification option. iwant money... My ac Rs 27500/- money iwant withdrawal. urgent

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