Run Services Authorised Dealer For Servicing Ac Units — ac servicing
autonagar vijayawada, Vijayawada (urban), Andhra Pradeshvijayawada, India
Uuppalkamesh on May 17, 2019
I called toll free no on 9 th may 2019 to seek the help of your authorised service centre in vijayawada as asplit ac unit is not getting cooled. I wanted the technician to check fan fuctioning or gas level position.
Although your norms are to send technician to send in 24 or 48 hours, i am surprised to se day was fixed for 14 th may 19 without my knowledge.
Even then no body turned up on 14 th or 15 th or even 16 th may 19.
Further i got a message that i have to produce documents prooffor air conditionerrrrrrref sr [protected] and request for cancelled on its own for the above reason
I already informed that warranty period is over and i am prepared to pay visit charges and request for call is cancelled for rhe reason purchase proof not submitted.
I am very much dissatisfied with the way customers are handled for servicing ac units and your local authorised service firm run services does not lift phones, does not respond to your requests. The above dates showing abnormal in delay in response is sufficient proof for your poor quality of service and circumventing the procedures for non delivery of service.
Any customer gets vexed with type of behaviour, attitude and indiiferent and careless manner the customers are treated.
I just sent to make you aware the type of authorised service person you have at vijayawada.
U s murthy
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