Runwal Group — false promise and payment of difference amt as per price protection and false implementation of gst

sajid1964

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 400078
Website:	www.runwalforests.com

I have booked a flaton 28/05/17 in runwal forest flat no1203. Tower no 1 under20:40:40 scheme at the time of booking i was told by ms rashmi sales
Dept that when ever i want i can change my plan, and also that their
Was price protection that when ever the price was lowered difference
Amount will be paid by the builder to us. Here i want to say that in
August their was new plan launch by builder under name:freedomplan.
In this plan not only they have lowered the price but
Also, there was no floor rise, and no gst, here i would like to say that
As per their commitment i have the right to change my plan, beside
This as they have lowered the price as per price protection i have
Right to get refund my amount difference as per their commitment, and
Its also understandable and totally illegal that when we have booked
Our flat when gst was not launched by the government and after the
Launch of gst we were were asked to pay gst. But those people who are
Booking flat after implementation of gst are not to pay gst
This is severely objectionable and i have email my request
To change my plans to freedom plans on 19/8/2017 to ms jaya (Agm) and tomr chetan but i was told that this plan is for new customers and old
Customers are denied from this. I request them to kindly reply my email
Dated 19/08/17 and 7/09/17 why i have been denied to change my plan. I
Would also want to raise my claim against price protection difference
Of price lowered by them be paid to me as per their commitment. I also
Requested that we being old customer we have booked flat before
Launched of gst by government are asked to pay gst and those booking
Flat after launch ofgst are not to pay gst its objectionable as we
Have booked flatbefore launched of gst we should also be free from
Paying gst
I would also like to know the reasons why my mail
Dated19/08/17 and 07/09/17 not yet been reply by them uptill date.
Please help me

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Runwal Group customer support has been notified about the posted complaint.

Sep 22, 2017

Updated by sajid1964 They have promised me that as soon as i pay 20% they will give me a letter of price protection in which when ever builder sells flat lower then price on which i have purchased then the builder will pay me the difference of price but after paying them 20% past 2 month now i have email them to give me letter they are not replying them and not giving me price protection letter being such a reputed builder such behavior does not suit them

Sep 29, 2017

Updated by sajid1964 Its very sad and disappointing to say that mr chetan pathare has replied to you but he has not stated a single word about when they giving me price protection letter I had called him several times but he is not ready pick my call and its totally false claim that they are they were refusing to change my plan to freedom plan he himself told me that we can change to freedom plan but i will have to pay 5% of agreement value ie: 700000/ cancellation charges to cancel my previous plan and change to freedom plan .I objected for this as it was huge amount of loss I have to bear, now he is making new story. I dont know what type of people this runwal group has, they say something and do something if i pay them 700000/- they were ready to change the plan and now they are making some new story. please now fulfill your promise give me price protection letter which you have committed at time of booking. Iam sending snapshot of this to mr chetan pathare
hope they will understand its our hard earned money.