| Address: | 400078 | | Website: | www.rupaliaqua.com |
The rupali bnova water purifier (Uf+uv+charcoal etc, cost rs7500/-) which is under warranty is not working for more than 10 days. Even after repeated telephonic complaints there are time delaying answers and no personnel came to resolve or even check the problem.
Even in the at the time of purchase the product was faulty and needed replacement of the uf. Even after the replacement the water was smelling and testing like chalk or chlorine for which they collected the sample but never came back with an answer. The filter water tank is so badly designed that even small insects can come inside to which the company is not addressing.
And the hight of all is reached now in when the filter has stoped working/not getting powered up. The company persons are giving irritating reply that tomorrow some one will come and the tomorrow seems to be from the puranas which never comes.
I wanted to give an online complaint to the company but there website doesn't have complaint section or tab.
After all this i fill completely cheated and i have no option but to go to consumer forum. Was this information helpful? | 
M v kapadne
Mob [protected]