Ryan International School — Complaint regarding fees

Myself Asha Kataria, my kids Mannat Grover and Shantanu grover are studying in ur school at standard 8th A and 6th A respectively. I m a single parent and working in income tax department. U m paying my kids fees regularly. In the month of sep 2021 I paid whole dues of 2021-22 online and then deposited cheque for October fees. My kids results have been held because your school portal has updated new dues for 2020-21. This is clearly not fair, we got salary only once in month and paying dues regularly but ur school updated ur fees portal as per ur wish and because of that my kids name is in defaulter list and their class teachers have not shown the result. I more complaint regarding guardian name, as I m a alive parent of my kids why your school mention dead parent name everywhere. I called so many time regarding this. You are requested to update my name against guardian columns of both children. Kindly check the details and do needful.
Thanking you

Asha KATARIA
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