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[Resolved]  Ryan International School — Double standards of fee adjustment.

My son Navtej Singh Bal, M2, section C, got admission in the month of November 2016. However, due to delayed possession by the builder for my flat, he couldn't join the the school during the first quarter (the same may be confirmed from attandance record). I had also informed to school administration in writing well in advance that he would not be able to join the school due to delayed possession. On the basis of enquiry on the phone numbers provided by school, I had been suggested to deposit the fee for first quarter to avoid any late penalty. I submitted the fee online accordingly.
In the meanwhile, I got information from Ryan international that if a student has not attended the school during the whole first quarter due to delayed possession, he would be entitled to fee waiver for the respective quarter.
However, to coverup their negligence, the accounts section of the school the not entertaining my request for adjustment of fee and i am being compelled to shell out the fee for the period for which other non attendee students are getting waiver.
Complaint marked as Resolved Jul 6, 2017
school has ensured that they will do the needful.

Complaint Status

[Jul 06, 2017] Ryan International School customer support has been notified about the posted complaint.
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    Ryan International School Phone
    +91 11 2689 2822
    +91 11 2689 9089
    Ryan International School Address
    Ryan International School Sector- C, Pocket - 8 Vasant Kunj, New Delhi, Delhi, India - 110070