Ryan International School — experience and salary certificate

Address:Phase-2, Urban Estate, Near Puda Bhagwan, Patiala, 147002

I had worked as a primary school instructor in the ryan international school patiala between nov 2014-jul 2017. I had requested my experience and salary certificate when i had resigned as i was moving to canada. I have been constantly requesting for the same for my permanent residency purpose, however, the principal is showing no heed to my urgent request from past two years.

I am currently in canada and unable to physically go to the school and request my certificate. There has been a one way communication from my end requesting her constantly for my certificate but have not received a single reply. Upon contacting the receptionist, i was informed that it has been forwarded to the “delhi head office” and waiting to hear back from them. From past 2 years??? I am beginning to think there was no communication ever made to any head office or she is having my certificate but refusing to give it.

My mother and sister had visited the school yesterday for the same reason. My mother being not in her best of health was made to wait for 2 hrs. I was appalled to hear the treatment provided to the parent of the former faculty member. Finally after the long wait the principal treated them with arrogance and disrespect, made them apologize for reasons best known to her. She also mentioned she was not supposed to give it, however as so many people are requesting she would think about it and told them to come back again next week.

I had requested her to mention my tenure duration and salary with the letter head of the school along with stamp and signature, until my certificate arrives. However, she denied for that as well. I had requested various staff members to forward my message to her in person as she was unresponsive to all my messages and emails. She had also told them that she will not provide it.

My immigration process has been delayed due to this certificate which rightfully belongs to me. I have dedicated 3 years of hard work to this school and has been constantly requesting something which is my right. I am unable to understand why my right has been denied here? Why is the principal asking me and my parents to plead for it? Why am i being harassed here? I have been mentally disturbed due to this behavior from the school authority and is affecting my status here in canada. I hope you can understand my pain and dilemma i am being put through.

As a resolution, i request them, again, to provide my experience and salary certificate along with a proof of employment on the school letter head. I also request a strict action to be taken against the principal of ryan international school, patiala, mrs pooja sharma for harassing me from past two years.

Please find the emails and messages that i had sent her till now
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Ryan International School customer support has been notified about the posted complaint.
Aug 10, 2019
Updated by 9535619300
Information for the above mentioned complaint:
Name- Jasmeen Kaur
Email address- [protected]@gmail.com
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