[Resolved] S. Chand Publishing — Book not delivered even after 9 days and when call they say book was out of stock. | |||||
Hi, My Name is Vinay Vats I have Order a book HL Ahuja Advance Microeconomics on 10/09/2016 and according to site it will be delivered in 3-7 days but it has been 9 days and I have not received the book till now. My Order no is SCHAND/201609/547 and when I check my order status on their site it order under process as I have already made the payment online there is nothing I can do now. When I call on customer care they told me that book was out of stock and but when I booked the order it was showing in stock and when I ask when did I will received the book they told me to call back later and they never call me back. It is like fraud if the book was not in stock so they should have shown it out of stock and should not accept the Order. Please help me to resolve this issue. My Email Id is [protected]@gmail.com Was this information helpful? | |||||
Oct 3, 2016 Complaint marked as Resolved Thanks. I got the book within 3 days of posting the complaint here. Thanks :) S.Chand Publishing customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
95
Pending
57
Resolved
8
+91 11 2367 2080
+91 11 2367 2082
+91 11 2367 2081
Regd.Office: 7361, Ram Nagar, Qutab Road, New Delhi, Delhi, India - 110055
I have got the book after within 3 days after I have posted a compliant here. Thanks for the help.