Sabarmati Gas — Not opening gas line seal

Address:

Swagat Rainforest-2, Opposite Swaminarayan Dham Kudasan Road, Urjanagar 1, Gandhinagar, Gujarat 382007

As I m serving in CRPF my government quarter has been changed from Type-1-229 to Type-2-318 so we have to open the gas connection in new quarter and close it in old quarter. I had requested for it in kudasan sabarmati gas office but I'm not getting any response. 10 days gone but still no one yet came to open the seal.
I had also call the service man but he is not answering the call and if answer then delaying it. Also we are not getting any response from helpline no.