[Resolved]  Sabharish Home Care — refrigerator service..

My refrigerator was leaking and i have contacted the above person for the service. He attended the fault and charged me rs.2950 after replacing a spare defrosting timer. My refrigerator is godrej brand. He has charged me rs.2400 towards the cost of timer. I have issued a cheque for rs. 2950 including the service charge. When i checked the wrapper of the product the price is mentioned as rs.600. He has billed the price four times higher than the original price. Immediately i have requested him not to present the cheque for payment. To my surprise, the problem is not solved. Still the fridge is leaking water. The timer is not working or may be he is not able to identify the problem. It is very clear that he made attempt to defraud me by charging four times higher and on top of it he does not know how to identify the problem. I request you to kindly stop him from the services. Pl take up the matter with godrej people and cancel his tie up with them.
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused. Kindly provide the complaint number & your mobile number so that we can address your issue as soon as possible.

Regards,
Godrej Appliances Team.
Dear Customer,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Dear Customer,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.

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