Sabka Dentist — ceramic braces was not given as per deal (sabka dentist maninagar)

Address:

380007

I have been in discussion with doctors at sabka dentist at paldi branch (Dr. Hiral thakkar) and i was demonstrated 3m clear braces with white and metal wire along with some other options. My quotation is with 3m self ligature bracket ceramic along with other options which was demonstrated to me in picture/or on dummy model.

After viewing brackets on dummy denture i agreed with 3m self ligature ceramic braces. By the time treatment has been finalized dr. Hiral thakkar has been transferred to maninagar and my treatment has been finalised by dr. Priya patel at maningar branch (After consultation with dr. Hiral thakkar) as she requested me to start treatment at maningar branch.

At maninagar branch also, ceramic bracket of 3m was demonstrated to me on dummy denture. I agreed for terms and cost and i did basic payment and opted for bajaj fin. Services for balance payment.

But when my braces was bonded, it was not the same which was demonstrated to me. My actual braces is with lots of metal where as clear ceramic braces without a dot of metal was demonstrated to me. When i escalated this matter to dr. Priya, dr. Hiral and their senior dr. Isha, they simply told me that 3m is not giving self ligature ceramic braces in india (And they never demonstrated model of actual braces which they have fixed on my teeth). I asked them to give me declaration on their letter head but they simply denied to provide it. Even dr. Priya has blocked my number on whats app stating that it is her personal number (And she never had any f... Ing problem to convince me for treatment and for payment from the same personal number.) and dr. Hiral has stopped to pick my calls.

I want the same braces which i was committed or reimbursement from sabka dentist.