Safexpress Complaints & Reviews

Booked luggage from guwahati to dehradun on 27 dec 22. Luggage reached ambala on 01 jan 23. Even after one week luggage is still in ambala. Noone is responding. Customer care is not providing any positive feedback

My material is books on 29th dec-22 from HOSUR to NOIDA and that material is reached at gauttam budh nagar on 2nd jan 23 and still showing on line in same place its very urgent for me, and i called on your customer care on 05 jan they told me that material will be delivered on 06 jan but still not recd that material, i am so fed up fro your service its very bad service of safe express i never recomend to anyone for safe express.
pls delivered today at any how .

way bill no[protected] dt-29.12.22

Waybill no[protected] has not delivered yet
On 1 jan it reached at udaipur but not dispatched yet

Box found unlocked items missing
Dressing table fully damaged
Scratch on bike bullet tank and foot paddle damaged
Cooler damaged
Fridge damaged
2 cartoons found opened items missing
I have written the damage details in the receipt provided by the delivery team also, but no action initiated

I booked six items for parcel to Ranchi from Agartala on 01/12/2022 by Safexpress. I received all six items on 14/12/2022 at Ranchi. One item's (Steel trunk with Godrej lock) lock was missing. Also valuable items (Alexa speaker, watch etc) worth around Rs. 20, 000 was found missing from the trunk after opening it (photo attached). The trunk had no signs of damage.

very unhappy with Safexpress service

they named the company "Safe"xpress. What an irony!

We booked a shipment from chennai to kanchipuram on 28th Novembor, But not recieved still on 9th DEC.My waybill no is[protected] its worth of 40000, We could not reach safeexpress baranch at kanchipuram, try to call cusotmer care its also not responsible.Due to this issue our work stopped about 8 days, Manpower lose about 200000.I dont know who solve this..
VERY SAD ABOUT SAFEEXPRESS...

We booked consignment from kundlisonipat on 26 Nov 22.
At the time safe express committed delivery get in 3 days but after 5 days till not dispatch from Delhi.
I had call to customer care the person not given proper answer and his language is very rough.
Please do not go to safe express.
Way bill[protected]

Material not dispatch way bill no.[protected]. Very poor service

I had booked safexpress for delivering my items from Siliguri to Hyderabad. The items were handled very badly it seems, such a tuff bag was broken. They have broken 2 items of mine - My one bag which was bought newly worth 12k and a chair worth 8k was broken.

Details of delivery:

12-Nov-2022 under request No. REQ[protected].

As per our records your consignment has been collected on 14-Nov-2022. The Waybill details for the same are mentioned below:

[protected]

I booked a courier service from Thane to Lucknow. My courier has arrived at Lucknow hub on 11th Nov 2022 and has not yet been delivered to my address. I don't understand the reason of holding my parcel. I tried contacting Lucknow branch but they are not even picking up calls. I contacted Thane Branch and they also have no idea about why my parcel is being hold. The parcel contains food items which are perishable in nature. I paid Rs. 1000 for courier service and the parcel is worth more than Rs. 5000. I want them to refund my money, compensate for the food in the parcel that might have become bad to consume and also compensate for their poor service

Sir

I have been submitted a claim against my damaged / missing items since long time. Inspite of repeated reminders / requests/ customer contacts carried out by me but any one not responding till date on the subject claim. Hence, complaint letter and photographs again submitted herewith for your necessary process please.

My mobile no is [protected]
My email is misro.[protected]@gmail.com

An early action is requested.

Hi, I have purchased a product from Amazon and it has been shipped through safe express and it is supposed to be delivered to me by 22/10/2022. I could see from the safexpress carrier website the product has reached a city near to me by 22/10/2022. The issue here is it is moving out from that location kurnool from past one week. I simply didn't understand why are they holding my shipment, I have raised multiple complaints both to Amazon as...

Our material has been delivered at another place and the company authorize service provider is not helping us
Contact no [protected]

Product delivery required janelder to pune, Product 9 oct available in pune hub, After that still now no body can proceed for delivery.
Personally arrange truck for delivery but no body attend only loading.
This item cos around 6lac Product, I am suffer for that.
Mrs Kulkarni
Mr vijay kumar
Pune hub safexpress

I had got 10 boxes delivered by you on 11th Oct 2022
YOUR SAFEXPRESS person at the time of delivery said write UNCHECKED - Subject to verification of damage later.
I HAVE A WRIITEN PROOF AND COPY OF THE POD WITH SAME REMARKS

TOday 14th october i checked and found that 6 out of the 10 packs are damaged - with the product broken inside

can send you pictures also

AWB number[protected]br...

I booked my bike as parcel from Mathura (UP) to Pallassana, Palakkad (Kerala)... the company promises a door delivery service and i pay Rs.8000/- full amount for that service... but when it reached in Palakkad office they called me and asked to take the bike from there... i told them that the office is 30 kms away from my home and request to make door delivery... they didn't accept and they give me a reason that they have no suitable vehicle...

Sir i send my bike fm vizianagaram to Delhi via safe express logistics Pvt Ltd but when i receive at Delhi in damage condition as given photo attached.

Pls claim

Waybill:[protected]
Phone: [protected]
SafeExpress had my bike with them for 1 whole month.
My bike was totally damaged when I recieved it on August first week. It took them 1 whole month to deliver it to me. They said they will compensate for my damages but I only received 20000rs, while the total damages are estimated for 50000rs and i had submitted all the proof regarding those damages.

Now they are saying this is the best they can do for me. Which is not acceptable for thier bad service. Please do some justice for me i had suffered a lot these 2 months because of SafeExpress.

My only request is to just pay me for the damages

Waybill:[protected]
Phone: [protected]
More than 2 months now since I shipped my bike through SafeExpress. My bike was totally damaged when I recieved it on August first week. It took them 1 whole month to deliver it to me. They said they will compensate for my damages but I haven't had a response from them for a month. Still waiting on their response regarding the damages.
This is totally unacceptable, for the last 2 months I have been on calls continuously asking for the status and waiting for their response.
I don't know if this is only happening to me or SafeExpress just has a bad CUSTOMER service.

I am never ever going to SafeExpress again neither am I suggesting them to anyone.

My only request is to just pay me for the damages

I Requested for cancellation of Shipment from meerut UP to Kashmir Bearing number[protected]

The manager at Meerut City Branch accepted the request and promised that he will send the consignment back to the origin.

In this regard sent a mail to the [protected]@safexpress.com as well.

Neither the consignment has been sent to the origin not the manager is answering my calls.

Please solve the matter asap

Regards
Kabeer
[protected]
Stallion Sports