This is in respect to waybill no. 81838903, that my luggage which was to be safely delievered to the desired destination for which i was charged almost double the amount from jammu onwards, it is sad & i express my regret towards the company for not keeping upto the standards that were expected out of it.
I would like to bring to the notice that there was a hole in the trunk that was found, the tin has totally been punctured & damaged and there is no way that it can be of any use to me now. My bicycle luggage as well was found in a bad state.
Its a request to the company to look into the matter at the earliest & provide me the compensation for the damage that has been done to my luggage. I would expect the company to do so asap.
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