This is with regards to lr no. 64844327 which was dispatched from varanasi to anamanapudi gudivada. Material is not yet reached to destination city. Even after informing urgency support from safe express team is very poor, when we follow-up for the consignment daily we are getting a different-different story. Today i personally went to local delivery branch they are informing vehicle was undergone some major breakdown & they don't have the exact update when it will reach and where it reached. So i requested them to transfer to some other vehicle and arrange for immediate delivery..
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May 3, 2019
Complaint marked as Resolved
Safexpress customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
Safexpress Customer Care's response Apologies for the inconvenience caused. We are escalating your issue to the concerned department. Our representative will get back to you soon.
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Arpan jana -[protected]
JR sales & services pvt.Ltd.
No status update and delivery is late too much.
third class service.
* Next time stop the booking from Hyundai construction, pune