[Resolved]  Safexpress — Customer support executive is not responding

I have booked my pick up from 711102 for the date of 25 aug 22, and i planned my journey for our Station accordingly. But after waiting since morning I didn't get any call from any side regarding my pick up...and finally I dialled to howrah brach office they refused to pick up my courier as per the scheduled date . Now I am in tension what to do next because I have a planned journey for the next day and they have refused to pick my courier as per the scheduled date .