[Resolved] Safexpress — Delay in package delivery

peeyush_1234

Address:

SafeExpress Hyderabad, Head office new delhi

I shipped two packages (Suite cases) on 03/10/2020. Till data it is still showing in-transit and has not even left shipped location hyderabad. Raise a case with safe express customer care but did not get any clear timelines or resolution. Package is still showing in in-transit. Trying multiple times to reach customer care but it does not connect. Wait time is so long and the moment it reaches to number 1 it disconnects saying come later everyone is busy. Not having clear sight what's happening with my packages. Tried to reach hyderabad office of safe express but now they do not receive my phone.
Waybill: 85867166

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Aug 10, 2021

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Safexpress Customer Care's response Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department. Your issue will be resolved shortly.