[Resolved]  Safexpress — delivered damaged order.

Hello,

It very frustrating. Our products got damaged because of poor service and handling. Half of our order go damaged. We had marked *fragile* to all our bundles. But instead of that safexpress haven't cared about the order. As usual no one is picking our calls. We are having business account with safexpress and we are dispatching 5-6 order a day. This means we are giving good business to safexpress. But now, we thinking to move to other shipping partner. At least safexpress should have to reply.

Highly disappointed!!!

Docket number: 59004746

I am attaching damaged item pictures and also attaching pictures of *fragile marked*.

Thanking you!!

Regards,
Karthik
+[protected]
+9 photos
Was this information helpful?
No (0)
Yes (0)
May 31, 2018
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2018
Safexpress Customer Care's response
Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you shortly.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1066
    Pending
    204
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information