[Resolved] Safexpress — delivery issue fake

pinkusingh

from Hyderabad, Telangana

Address:

New Delhi, Delhi

Safexpress agent call me on 20 oct 18 to deliver my consignment (Awb[protected] on 21st oct. When i agreed upon that... I also was available at the delivery site (Away from my home) well before the given time. Now on the day of delivery the safexpress agent ([protected]) blocks my number by saying that his delivery boy is not picking up his phone.

My full day wasted in waiting for his call so that i can be available when my household goods are being shifted to the new place. But my full day goes in vain because of safexpress agent neither picking up phone nor my goods are delivered.

What a customer can do if the agent of such a reputed company blocks the customer number.

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Nov 25, 2018

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are forwarding your complaint to the concerned department. Our representative will get back to you shortly.

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Comments

Neeraj929

from Jaipur, Rajasthan

Sir, I have booked the items for transfer from salua Kharagpur to Suratgarh sree ganganagar.they had told me that all the house hold will be dispatched safely but two trunks are damaged and bikes indicators and head lights are Brocken.
I have booked the items on 05Nov 18 which is delivered on 18 Nov 18.i want refund some money against damage