[Resolved] Safexpress — delivery vehicle bumped into compound wall

Binny_Tom

from Tiruvalla, Kerala

Address:

kollappally house, thottakad post, kottayam, kerala, 686539

The deliver vehicle which came to my home was careless driven and it bumped into my compound wall damaging the same on 01-Aug-2019.

The delivery van was from Safexpress Kottayam. (Safex Centre, Meledom Building, Door No 911 E, M L Road, Nattakom, Kottayam - 686013)

please see delivery info and photos attached.

The delivery was made from Kottayam, Kerala and the owner Thomas (+[protected]‬) does not seem to care, despite several phone calls.

+7 photos

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Sep 10, 2019

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2019

Safexpress Customer Care's response We do understand your displeasure & sincerely regret for inconvenience caused. At Safexpress, our customers are the biggest assets for us & any discomfort felt by our customers is our top concern. We escalating your request to the concerned department. You will be contacted shortly. Thanks!

Nov 05, 2019

Updated by Binny_Tom Other than an apology no action has been taken to restore compound wall.
The state of the compound wall is still the same.

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Comments

amit85740

from Mohali, Punjab

Too bad late delivery in air transport

amit85740's reply, Aug 7, 2019

Docket no- 69066063

VINEESH M P

from Aruvankadu, Tamil Nadu

I am booking 3 bunddle in delhi. Door delivary acceptable in safe express in alappuzha. But not delivary in my adress and extra 1 bundlle charge 3000/-rupees.please find the attachment and do the needfull..