[Resolved]  Safexpress — did not provide with waybill no./ tracking number

Website:www.safexpresslogistic.com

Sir,
I decided to send my parcel through safexpress service. That was 1st jan and today is already10th jan. Unfortunately i have still not gotten my parcels tracking number. I have no way of finding out where has my parcel reached. I have been calling the office everyday, asking for my tracking number but they shamelessly postpone it everytime. I am worried and extremely frustrated. The parcel contains my life long personal notes and books. They are priceless to me. I plead you to please do something
Consignment no. Is 1507
It was supposed to reach tinsukia, assam from delhi
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Feb 17, 2019
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Safexpress Customer Care's response
Apologies for the inconvenience caused to you. Please help us with your contact details to assist you further.
Jan 11, 2019
Updated by Kamsen
Consignment no. Is 1507
I have attached an image of the paymnet receipt below. Please solve the problem as soon as possible.

Jan 11, 2019
Updated by Kamsen
Sir
In the beginning they said, the shipment has been loaded. Now after 10 days they are saying the shipment has yet to be loaded. I am very worried at the moment. I asked them a thousand times as to whether they can ship the parcel to assam or not. They said yes, very easily and now i am not sure whether they are capable of it. I m not sure whether i gave the luggage to the wrong comapny
Verified Support
Jan 15, 2019
Safexpress Customer Care's response
Dear Kamsen, this entity doesn't belong to us. From next time, please check our logo on the waybill or you can book your consignment through our website, i.e. http://www.safexpress.com.
Complaint comments 

Comments

They are charging exorbitant charges against the charge policy and they are rude and switching off their mobile especially the branches in kurnool
We are not able to get the current stàtus of the consignment which is booked on 19/01/2019. Nobody is taking the responsibility to reply my call & query since 21/01/2019.
Expecting reply from here within few hours...
Regards

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