I sent my trolleys bags through safex and when i received them the locks were missing and also my essential items including a brand new imported perfume bottle was missing. When i lodged the complaint they took nearly a month to investigate and came up with the reply that we delivered it as it was sent.
I trusted safex but they are definitely not safe, i certainly say please be careful when you send your things through them as they make big promises but never fulfill.
I suggest keep taking photographs whenever you come in contact with them, when you send, when you receive, when you pack and when you unpack also because they may simply refute your complaint saying there is lack of evidence even when they are at fault.
Pfa the photo of my stolen imported perfume, the thief simply took the bottle and left the cardboard and cap in the box.
#disgraceful #regret using safex
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