[Resolved] Safexpress — Items found damaged during delivery.

Jitendra907

from Thanjavur, Tamil Nadu

Apr 22, 2022

Address:

Thanjavur , safeexpress

Dear Sir/Madam,
I Jitendra Kumar Ray booked my house hold items in good condition from Kota, Rajasthan to Air force station, Thanjavu, Tamilnadu with Waybill number[protected] on 09/04/2022. Items are delivered to me on 21/04/2022. During delivery I found items are damaged. Details of damages are:-
1. Side table two legs are broken out and one leg is missing.
2. Fridge bottom paking is damage and missing.
3. Wooden bed leg is broken out and beading are damaged.

+4 photos

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May 25, 2022

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

Safexpress Customer Care's response Apologies for the inconvenience caused, we are looking into the matter, also, kindly share your contact details so that we can assist you in a better way.

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Comments

vineet kumar

from Meerut, Uttar Pradesh

May 28, 2022

Most careless and non serious. No assurance is fulfilled. Charged for Air cargo and sent the shipment by surface. Assured the delivery in two day by Air cargo but not yet delivered though 4 days have already elapsed. Help line telecalls not responding and fleshing message " Our help line executives busy, shall attend you shortly, Your call is important to us" for more than 30 minutes. No tracking system working. The company don"t care even if perishable goods.