[Resolved]  Safexpress — Material traceable in your hub since 5 days - very worst

This is to bring you the kind notice / escalation that our consignment has reached the Hyderabad Hub on 18th and it is almost 5 days since your local team not able to find my material which is inside your local Hub.
This material is most urgent and we are unable to answer our customer...
Because of this material almost 40Lakh worth of Diesel Generator is not working and we are helpless.
Secondly, pls see the chain of mails my team has sent to your team but no revert from none...
Requesting herewith kindly look into and resolve my concern by today itself...

Docket number[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 28, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2021
Safexpress Customer Care's response
Apologies for the inconvenience caused, we are looking into the matter. In the meanwhile, kindly share your contact details so that we can assist you in a better way.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1063
    Pending
    204
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information